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Information for resident guests

Here you will find useful information for you who are staying with us in Branäs. If you have further questions, you can find the answer in our FAQ or contact us via the same page.
To the FAQ

The linen set

If you did not book the linen set before arrival, you can do so on the spot for SEK 145/set. Call 054-13 26 00 to book. 

On departure, you leave the sheets in a pile inside the door when you leave. 

Check out 

Leave the keys in the designated box at your accommodation's check-in point. If you have a digital lock, you don't have to do anything other than check out via the check-out SMS and lock the door. 

See check-out times in each area here. 

Service points

If something in the accommodation has broken or if you are missing something, contact us on 054-13 26 00. Most things can be borrowed from our service points. 

Find the nearest service point

Accommodations with digital check-in

You who have booked accommodation with digital check-in can go directly to the accommodation when it is time to check in. You open the door by keying in a # followed by the 10-digit code you received via SMS. The lock lights up green when the door is unlocked. During the remainder of your stay, it is enough to open and lock the door with the last 5 digits of the SMS. To lock, close the door, key in the 5-digit code and lift the handle. Check that it is locked by pressing down on the handle.

Sanding and shoveling

At each accommodation, the guest is responsible for shoveling. If you feel that roads and parking are poorly plowed, you can contact us on 054-13 26 00. If it needs sanding, we have sandboxes on display in the facility to make it easier. 

Find the nearest sandbox


If you book accommodation through us, at least one parking space at the accommodation is always included. We also have a larger public parking lot in Branäs village at the entrance and one at the ski rental up on Branäsberget. 

Charge electric car

In Branäs, we offer simple charging ChargeNode and the EVcore app for you with an electric car. On Branäsberget, there are public charging stations next to Soltorget and at the back of the ski rental. In Branäs by, there are 19 charging stations in the large parking lot at Bävertorget. There are also charging stations at some accommodation, for the guests who rent and live there, this can be searched in our accommodation booking and the charging is paid via app. 

For residents in Mountain Lodge: 13 pcs 22kw. Area code for Chargenode: 2345

General at Soltorget: 6 pcs. Area code for EVcore: 1677

General behind the ski rental: 9 pcs. (mobile)

Public poles at the Village's large car park: 10 pcs 11kw. Area code for Chargenode: 3209

Public poles at the village's main car park: 10 pcs. (mobile)

For residents in Mattestorp Longhouse: 3 units 11kw. Chargenode area code: 3248

Please note that it is forbidden to charge electric cars via power sockets or sockets for engine heaters as this can cause overload and electrical fire. All charging must take place via charging posts. If you break the ban, you will receive a warning followed by a fine of SEK 5,000 if it happens again. 

Lift pass/ski equipment

If you have pre-booked a lift pass and ski equipment and selected the exit, the skis are in the ski storage. You pick up the lift tickets at the same check-in booth as the keys. If you have chosen to collect equipment and/or lift passes from the ski rental, you will receive an SMS when it is ready. 

When checking out, you can leave rented equipment in the ski storage at your booked accommodation or return it to the ski rental. 

Book equipment here

Book or load lift tickets here


Do you clean the accommodation yourself upon departure? The little cleaning help be followed. Rags, cleaning agents, vacuum cleaners and mops are available in the cleaning cupboard in each residence.  If you are dissatisfied with the cleaning upon arrival, call 054-13 26 00 to make a fault report and we will come and fix it. The fault report must be received by us no later than 11.00 a.m. the day after arrival. 

If you wish to book a place of departure, it must be done no later than 2 days before departure by calling 054-13 26 00. It is possible to use the RUT deduction, then state your social security number. We reserve the right to final city may be fully booked. If you have ordered final cleaning, the rubbish must be emptied and the dishes clean (it is fine to leave the dishwasher running). 

Stomach flu routines

Should you suffer from an illness during your stay in Branäs, such as an upset stomach, contact us for help collecting rented sheets, borrowing a washing machine or the like. Please keep us informed if you suffer from an upset stomach, so that we can take this into account, and clean up if you have booked cleaning through us. 

Ski storage 

If you have booked ski equipment with delivery, it will be delivered to the accommodation's ski storage, some accommodation has ski storage in the ski rental, see what applies on your confirmation. The key to the ski storage can be found in the hall, usually on a hook by the clothes hanger or alternatively in a cupboard or equivalent.

Products with delivery

If you have booked the linen set, food bags, firewood or ski equipment with delivery, this will be delivered during your arrival day. Our goal is for you to have your delivery no later than 6 p.m.   


If your booked accommodation has wifi, the password must be in connection with the router, either on the router or posted on the wall. If there is a cottage folder in the accommodation, there may also be information about wifi there. Branäs Fritidscenter is not able to provide support for routers that do not work. 

Free Wi-Fi is included at the Ski Lodge, Bävertorget, Mountain Lodge and Soltorget. 


If there is smoke coming in or if you have difficulty getting a fire going in the stove, check that the kitchen fan is off and try opening a window. 

If the property has an ethanol stove, you will find instructions here.

Sauna section – For guests at Mountain Lodge, Soltorget and Ski Lodge

On the first floor of the Mountain Lodge there is a common sauna section for guests staying at the Mountain Lodge and Soltorget. If you stay at the Ski Lodge, the sauna is also there on the first floor. During winter season is the sauna hot from 16:00 to 22:00. Use your key card to enter. 

During summer, you need to contact us before your arrival if you wish to use the sauna. 

Gym  - For guests at Mountain Lodge and Soltorget

You can find the gym at Soltorget, in Building C. Opening hours are 07.00-21.30 and you use your key card to enter.

Activity room  - For guests at Mountain Lodge and Soltorget

You can find the activity room at Soltorget, in building C. Opening hours are 09.00-22.30. To enter, you use your key card. In the activity room there is a ping pong table, pool table, air hockey, football games and Nintendo Switch.